At 3999but, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains in plain, honest terms what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on Bangladesh's trusted online gaming platform.
Before diving into the full legal detail, here is a plain-English summary of how 3999but approaches your personal data. These six principles underpin every data handling decision we make.
We collect only the personal information that is genuinely necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data for its own sake.
3999but does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used to improve your experience on our platform — nothing more.
All data transmitted between your device and 3999but is encrypted using SSL/TLS technology. Sensitive data such as payment information is handled in accordance with security best practices.
You have the right to access, correct, and in certain circumstances delete the personal data we hold about you. Requests can be submitted at any time via our support team.
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
When we make material changes to this Privacy Policy, we will notify you via your registered email address or via an in-platform notification before the changes take effect. We will never change our practices silently.
When you register an account with 3999but or use our Services, we collect personal data in three primary ways: information you provide to us directly, information we collect automatically through your use of the platform, and information we receive from third parties in the course of verifying your identity or processing your payments.
When you create a 3999but account, you will be asked to provide a set of personal details that are required to open and maintain your account. This includes:
You may also provide additional information voluntarily — for example, when you contact our support team with a query, submit feedback, or respond to a survey. All information you provide in these contexts is retained and associated with your account record.
When you access the 3999but platform, our systems automatically collect certain technical and behavioural data. This includes:
| Data Category | Examples | Purpose |
|---|---|---|
| Device & Technical Data | IP address, browser type, operating system, device model, screen resolution | Fraud detection, security monitoring, platform optimisation |
| Usage & Behavioural Data | Pages visited, games played, bet amounts, session duration, click patterns | Service improvement, responsible gaming monitoring, personalisation |
| Transaction Data | Deposit and withdrawal amounts, timestamps, payment method used, transaction reference numbers | Account management, financial record-keeping, anti-money laundering |
| Location Data | Country and approximate region (derived from IP address) | Eligibility verification, regulatory compliance |
| Communication Data | Live chat transcripts, support email correspondence | Customer support quality assurance, dispute resolution |
In the course of verifying your identity and processing your transactions, 3999but may receive personal information about you from third-party sources, including:
Information received from these third-party sources is treated with the same level of care and protection as information you provide directly, and is used only for the purposes stated in this Privacy Policy.
3999but uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The following sets out the primary purposes for which we process your personal information and the legal basis for each processing activity.
We use your personal data to create and maintain your player account, authenticate your identity when you log in, process deposits and withdrawals, apply bonuses and promotions to your account, and deliver the gaming and betting services you have requested. This processing is necessary for the performance of the contract between you and 3999but.
We process your identification documents and date of birth to verify that you are aged 18 or above, and to confirm that the identity you have provided matches the person operating the account. This is a core legal and compliance requirement that applies to all players. Without this processing, we cannot lawfully provide Services to you.
We analyse usage patterns, device data, transaction history, and other behavioural signals to detect and prevent fraudulent activity, money laundering, multi-accounting, and other forms of abuse. This processing is carried out in the legitimate interest of 3999but and its genuine player community to maintain a safe and fair gaming environment.
3999but takes its responsible gaming obligations seriously. We use data about your gaming behaviour — including session length, frequency of play, deposit patterns, and wagering amounts — to monitor for signs of problem gambling. Where our systems or support team identify concerning patterns, we may contact you with information about responsible gaming tools or, in serious cases, apply protective account restrictions. This processing is in your vital interest and forms part of our duty of care as a gaming operator.
We are required to retain certain categories of personal and financial data for defined periods in order to comply with anti-money laundering regulations, financial record-keeping requirements, and any lawful requests from competent authorities. This processing is necessary for compliance with our legal obligations.
Where you have given us your consent at the time of registration or subsequently through your account notification settings, we may send you promotional communications about new games, seasonal offers, cricket and sports betting promotions, and platform updates. You may withdraw your consent and opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting the support team.
Marketing Opt-Out: Withdrawing consent for marketing communications will not affect your ability to use the 3999but platform. You will continue to receive service-related communications (e.g., transaction confirmations, security alerts, KYC requests) regardless of your marketing preferences, as these are necessary for the operation of your account.
3999but does not sell or rent your personal data to any third party. We share your information only in the specific, limited circumstances described below, and only to the minimum extent necessary for the relevant purpose.
We engage carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These providers include:
All service providers are contractually prohibited from using your personal data for any purpose other than providing the specific service they have been engaged to deliver for 3999but.
We may disclose your personal data to competent authorities, law enforcement bodies, or regulatory agencies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 3999but, its players, or the public. Such disclosures are made only to the extent required and in accordance with applicable law.
In the event that 3999but undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the receiving entity is bound by privacy commitments consistent with this Privacy Policy, and we will notify you of any material change to the data controller's identity before the transfer takes effect.
No Data Sales: 3999but has never sold personal data to advertising networks, data aggregators, or third-party marketers, and we have no plans to do so. If this policy ever changes, we will provide prominent advance notice and seek fresh consent where required.
Protecting the personal data of our players is a responsibility that 3999but takes seriously. We have implemented a range of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, alteration, and disclosure.
All data transmitted between your device and the 3999but platform is protected using SSL/TLS encryption, which ensures that information cannot be intercepted in transit. Account passwords are stored in hashed, salted form — meaning that even in the unlikely event of a data breach, your raw password would not be exposed. Access to personal data within the 3999but organisation is restricted on a strict need-to-know basis, with role-based access controls applied to all internal systems.
Our staff members who have access to personal data are trained in data protection obligations and are bound by confidentiality obligations. We conduct regular internal reviews of our data handling practices, and we require all third-party service providers who process data on our behalf to maintain security standards consistent with industry best practices.
While 3999but takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure. You should use a strong, unique password for your 3999but account, never share your login credentials with anyone, and log out of your account when using a shared or public device. If you suspect that your account has been compromised, contact our support team immediately via live chat or at .
In the event of a personal data breach that poses a risk to your rights and freedoms, 3999but will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notification will be made via the email address associated with your account, and will include a description of the nature of the breach, the categories of data affected, and the steps we are taking in response.
3999but retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no longer than is required or permitted under applicable law. The following table summarises our standard retention periods by data category.
| Data Category | Standard Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of active account + 5 years after closure | Legal obligation, dispute resolution |
| Transaction Records | 7 years from the date of the transaction | Financial record-keeping, anti-money laundering requirements |
| KYC / Identity Documents | 5 years after account closure or last activity | Legal obligation, regulatory compliance |
| Support Communications | 3 years from the date of the last communication | Dispute resolution, quality assurance |
| Betting & Gaming History | 5 years from the date of the activity | Responsible gaming monitoring, regulatory compliance |
| Marketing Preferences | Until consent is withdrawn, then immediately deleted | Consent-based processing |
Once the applicable retention period has expired, personal data is securely deleted from active systems or anonymised so that it can no longer be associated with an identifiable individual. Anonymised, aggregated data (for example, platform-wide statistics on game popularity or payment method usage) may be retained indefinitely as it no longer constitutes personal data.
As a player on the 3999but platform, you have a number of rights in relation to the personal data we hold about you. These rights are set out below, along with guidance on how to exercise them. We will respond to all valid requests within a reasonable timeframe and at no charge unless a request is manifestly unfounded or excessive.
You have the right to request a copy of the personal data that 3999but holds about you. This includes your account registration details, transaction history, KYC documentation status, and communication records. You may submit an access request via your account dashboard or by contacting the support team.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most of your account details directly through the account settings section of the platform. Where a correction requires verification — for example, a change to your name that must match your identity documents — please contact the support team.
You have the right to request that 3999but delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that this right is subject to our legal retention obligations: data that we are required to retain by law (such as transaction records and KYC documents) cannot be deleted on request within the mandatory retention period.
In certain circumstances — for example, while the accuracy of data is being disputed, or while an objection to processing is being assessed — you have the right to request that we restrict the processing of your personal data. During a restriction period, we will continue to store your data but will not actively process it for other purposes.
You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to the use of your personal data for direct marketing purposes. To opt out of marketing communications, update your notification preferences in your account settings or contact the support team.
Where processing is based on your consent or on the performance of a contract, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format, and to request that it be transmitted to another service provider where technically feasible.
How to Exercise Your Rights: To submit any privacy rights request, contact the 3999but Data Support team at with the subject line "Privacy Rights Request" and your registered account email address. We will acknowledge receipt within 48 hours and provide a full response within 30 days. For complex requests, this period may be extended by a further 30 days, and we will inform you accordingly.
If you have any questions about this Privacy Policy, about how 3999but handles your personal data, or if you wish to exercise any of your privacy rights, please contact our support team using the details below. We are committed to resolving all data-related queries promptly and transparently.
You may contact the 3999but Data Support team through any of the following channels:
If you are not satisfied with our response to a privacy concern or believe that we have handled your personal data in a way that does not comply with this Privacy Policy, you have the right to escalate your complaint. Please contact us first so that we have the opportunity to address your concern directly. We take all privacy complaints seriously and will investigate each one thoroughly.
3999but reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or the Services we offer. Material changes will be communicated to registered players via email or in-platform notification at least 14 days before they take effect. The current version of the Privacy Policy will always be accessible at this page. The effective date at the top of the document will indicate when the most recent revision was published.
Last Updated: This Privacy Policy was last reviewed and updated on 1 January 2026. If you registered with 3999but prior to this date, these updated terms apply from the effective date. For any questions, contact .
Now that you understand how we protect your data, dive into the 3999but experience — live casino, cricket betting, slots, and more, all in a secure and fair environment built for Bangladesh.