3999but Frequently Asked
Questions

3999but requires a government-issued identity document for KYC verification. Accepted documents include your National Identity Card (NID), passport, or driving licence — any document that clearly shows your full name and date of birth. Upload clear, unobstructed photos of both sides of the document via your account dashboard. Most verifications are completed within 24 hours.

You can reset your 3999but password from the login page by clicking "Forgot Password" and entering your registered mobile number or email address. A secure reset link or OTP will be sent to you. Follow the instructions to set a new password. If you no longer have access to your registered contact details, reach out to our support team via live chat.

No. 3999but strictly enforces a one-account-per-player policy. Creating multiple accounts is a violation of our Terms and Conditions and may result in all accounts being permanently suspended and any winnings forfeited. If you have accidentally created a duplicate account, contact our support team immediately to have it resolved without penalty.

To close your 3999but account, contact our support team via live chat or email at [email protected] with the subject line "Account Closure Request". Any remaining balance will be withdrawn to your registered payment method before closure. If you are closing your account because of gambling concerns, we strongly encourage you to consider self-exclusion instead, which offers stronger safeguards.

Yes. 3999but offers cricket betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, and all major international matches involving the Bangladesh Tigers. Markets include match winner, top batsman, top bowler, over/under runs, and live in-play betting. BPL matches are especially popular among Bangladeshi players on the platform during the tournament season.

3999but offers hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Games range from classic 3-reel slots to modern video slots with multiple paylines, bonus rounds, free spin features, and progressive jackpots. New titles are added regularly. You can filter by provider, theme, or RTP percentage from the Slots section.

Yes. All live casino games on 3999but are operated by certified providers including Evolution Gaming and Ezugi, who use independently audited Random Number Generator (RNG) technology and real-time streamed dealers. Game outcomes cannot be manipulated by the platform or the player. SSL encryption protects all data transmitted during live sessions.

Absolutely. The 3999but platform is fully optimised for mobile browsers on both Android and iOS devices. All games — including slots, live casino, and cricket betting — are playable directly through your mobile browser with no app download required. The interface automatically adapts to your screen size for a smooth, responsive experience on any device.

RTP (Return to Player) varies by game and is set by the game provider, not 3999but. Most slot games available on the platform have RTPs between 94% and 97%. High-RTP titles from NetEnt and Pragmatic Play typically sit above 96%. You can check the RTP of any individual game by clicking the information icon within the game interface before playing.

3999but is built on a secure platform that uses 256-bit SSL encryption to protect all financial transactions and personal data. Two-factor authentication (2FA) is available for all accounts. All payment integrations — including bKash and Nagad — use tokenised, encrypted connections. We do not store full payment credentials on our servers, and our systems are regularly reviewed for security vulnerabilities.

3999but is an online platform that operates under its hosting jurisdiction's framework and targets players who access the service from Bangladesh for entertainment purposes. We do not fabricate or claim specific local regulatory approvals. Players are encouraged to be aware of their own local laws regarding online gambling. 3999but is committed to fair play, SSL security, and transparent terms for all its users.

The minimum age to register and play on 3999but is 18 years. This is a strict, non-negotiable policy. All accounts are subject to age verification through KYC document review. Any account found to belong to a player under 18 will be immediately suspended, and any deposits will be refunded. We take our responsibility to prevent underage gambling very seriously.

To self-exclude from 3999but, go to Account Settings and select the Responsible Gaming section, then choose Self-Exclusion and pick your preferred duration (6 months, 1 year, 2 years, or permanent). Alternatively, contact our support team via live chat or email at [email protected] with the subject "Self-Exclusion Request" and we will action it promptly. Self-exclusion cannot be reversed before the period ends.

Deposit limits on 3999but can be set from the Responsible Gaming section of your account dashboard. Choose daily, weekly, or monthly limits and enter your preferred maximum amount in BDT. Reductions take effect immediately. Increases require a 7-day cooling-off period before they activate — this deliberate friction helps you stay in control even during impulsive moments.